Brand Shop Representative
Afghan Wireless Communication Company
| Job Title | Years of Experience |
| Brand Shop Representative | 2 – 3 years |
| Duty Station | Probation Period |
| Nooristan | 3 months |
| Post Date | Contract Type |
| 2-Oct-24 | Permanent |
| Closing Date | Contract Duration |
| 15-Oct-24 | 1 year |
| Reference | Contract Extensible |
| AWCC/HR/24/VA/133 | Yes |
| Number of Vacancies | Minimum Education |
| 1 | Bachelor's Degree |
| Salary Range | Gender |
| As per company salary scale | Any |
Job Summary
The Brand Shop Representative will be responsible for the following tasks:
Assist with client services as needed.
Provide help and advice to customers using the organization's products and services.
Keep accurate records of discussions or correspondence with customers.
Duties & Responsibilities
Handling customer complaints.
Assisting with client services as needed.
Providing help and advice to customers using the organization's products and services.
Identifying customer problems and promoting sales.
Liaising with the customer within the given SLA.
Processing customer complaints/issues, requests, etc. within the given SLA.
Escalating the customer complaint, and problem/issue request within the given SLA.
Updating the customer after successful service and getting their feedback if any.
Meeting both SIM & recharge targets on a monthly basis.
Submitting daily sales reports to the supervisor.
Working with the team and creating a pleasant working environment.
Keeping accurate records of discussions or correspondence with customers.
Ensuring to follow the ATRA rules and regulations while selling the Sims in the open market.
Submitting the SAF on time to SAF management and updating the record of SAF submission.
Offering/informing the customer about new promotions and services.
Providing overall service, sales, marketing, and customer care.
Job Requirements
- Bachelor's degree in business administration, marketing, or a related field.
- Multi-language skills (good communication in English written and speaking).
- Good knowledge and computer skills (especially in Ms. Excel and Ms. Word along with presentation skills).
- At least 2 years of work experience in the same field or similar fields.
- Business Communication skills.
- Ability to work under pressure.
Submission Guideline
Interested candidates should fill out and submit the APPLICATION FORM with complete and correct information. To have access to the APPLICATION FORM, please copy and paste the link into your Web Browser.
To apply for this job please visit forms.gle.
